📘 IGNOU CourseEnglish medium
BRL-004 Customer Service Management
Diploma in Retailing (DIR) (1st Year) · Indira Gandhi National Open University
Study Material
Saare blocks PDF
Assignment
Session wise
Question Papers
Last 10 years
Syllabus / Guide
Course structure
BRL-004 material
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Isi programme ke aur courses
BRL-001Overview of RetailingBRL-002Retail Marketing and CommunicationBRL-003Retail Management Perspectives and CommunicationBRL-006Buying and MerchandisingBRL-007Store Opeartion-IBRL-008Human ResourcesBRL-010Buying and Merchandising - IIBRL-011Retail Operations and Store Management IIBRL-012Visual Merchandising and Store ManagementBRL-013Customer Value ManagementBRL-015IT Application in RetailBRL-101Overview of Retailing
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